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US Contracting

Change orders and retainage tracked in both directions

How does a contracting ERP consultant help US GCs and subcontractors?

For US general and specialty contractors, a contracting ERP consultant designs how the system handles the commercial side of each job: subcontract agreements, change orders passed up and down the chain, pay applications applied versus approved, retainage held and owed, and backcharges. I map your process, document the commercial rules, test shortlisted platforms on your own subcontracts and oversee delivery remotely, so project managers and accounting share one subcontract and change order record.

Last reviewed by Vikas Saroj

Most US contractors are both a payee and a payer on the same job. The owner or general contractor approves your pay application, holds retainage and argues over change orders, while you do the same to your own subcontractors and suppliers. When those two sides live in separate logs, approved change orders never reach the subcontract and backcharges are quietly forgotten.

This page covers the commercial and contract administration view: subcontract terms, change order pass-through, pay-if-paid and pay-when-paid tracking, backcharges and the documentation behind claims. The project lifecycle and WIP side sits on my US construction page. I work remotely with US contractors and keep live sessions inside your main team's working hours.

Hand writing in a notebook beside a laptop, tablet, coffee cup and glasses on a wooden desk, seen from above
  • Subcontract agreement register
  • Change order pass-through
  • Pay-if-paid tracking
  • Retainage in and out
  • Backcharge recovery
  • Claims documentation trail
What I Do

Commercial control for US general and specialty contractors

The work starts with how your contracts and subcontracts are actually administered, then moves to the system that should hold them.

Subcontract Commercial Mapping

I work with project managers, project accountants and contract administrators to document how a subcontract is awarded, how schedule of values lines are set, how flow-down terms are recorded and how each subcontractor pay application is reviewed.

Change Order Pass-Through

Requirements for linking an owner change order to the subcontract change orders it triggers, with potential, pending, approved and rejected values kept apart so neither margin nor exposure is overstated in reporting.

Payment Condition Rules

Rules for subcontracts that tie payment to receipt from the owner: which receipt releases which subcontractor payment, how partial receipts are allocated and how exceptions are approved, so your attorney's reading of each clause is applied consistently.

Backcharge Workflow

A defined path from field event to recovered amount: notice to the subcontractor, cost captured against the job, agreement or dispute status, and deduction from the next pay application, all visible on the subcontractor's account.

Neutral Platform Testing

Scripted demos that run one of your own subcontracts through award, successive pay applications, an owner change order passed down, a backcharge and a retainage release, scored the same way for every vendor.

Implementation Oversight

I review design decisions, check migrated subcontract balances, approved change orders and retainage against the ledger, and test a full billing month on both the owner side and the subcontractor side before go-live.

What to Measure

KPIs That Matter in Contracting

An ERP for contracting should make these numbers available without a spreadsheet. I design the data model and reports around them from the start.

  • Owner change orders passed to subcontracts
  • Subcontract exposure vs approved revenue
  • Backcharges noticed vs recovered
  • Retainage receivable vs payable
  • Subcontractor payments awaiting owner receipt
  • Pay application billed vs approved
  • Unpriced field change events
  • Subcontractor balances in dispute
How I Work

Starting with the change log to a clean subcontract ledger

Review

How contracts really run today

01
Request an Assessment
  • Owner contract terms sampled
  • Subcontract templates reviewed
  • Change order log traced
  • Retainage and backcharge practice

Design

Commercial requirements and selection

02
Discuss Your Project
  • Subcontract data model
  • Payment condition rules
  • Scripted vendor scenarios
  • Fit-gap with resolutions

Assure

Build checks and first billing cycle

03
Talk About Next Steps
  • Design walkthroughs
  • Open subcontract migration
  • Two-sided billing UAT
  • First month-end review

Subcontracts, flow-down terms and pay-if-paid clauses

A US subcontract usually incorporates the prime contract by reference and flows down many of its obligations: scope, schedule, insurance, warranty, notice periods and dispute procedures. Many also include a payment condition, written either as pay-if-paid, where receipt from the owner is a condition of paying the subcontractor, or pay-when-paid, where it mainly affects timing. How courts treat these clauses varies from state to state, and some states have prompt payment statutes for private or public work. That legal reading belongs to your attorney.

What the ERP needs is the data to apply whatever your contracts say. For each subcontract I specify fields for the payment condition, the retainage terms, the notice requirements and the link to the owner contract line it supports. The system can then show, for any subcontractor payment, whether the corresponding owner payment has been received, partly received or disputed. Without that link, accounting either pays subcontractors before cash arrives or holds payments with no documented reason, and both cause trouble later. I write these as testable rules during requirements gathering, so each vendor has to show the behavior with your own subcontract rather than a generic demo.

Change orders up the chain and down to subcontractors

On a typical job, change starts as an event in the field: an RFI answer, an owner directive, a design revision or a differing site condition. It becomes a potential change order, gets priced, is submitted to the owner and is eventually approved, reduced or rejected. Meanwhile your subcontractors raise their own change order requests for the same event, sometimes for more than the owner will accept.

I design the change register so a single event carries the owner-side request and every related subcontractor request. Each holds its own status and value: potential, submitted, approved, rejected or in dispute. A project manager can then see, per event, whether subcontract exposure is covered by owner approval, and the CFO can see pending change exposure without confusing it with approved revenue. Time and material tickets signed in the field are attached to the event, because they are often the only evidence when the price is argued months later. I also define who may authorize a subcontractor to proceed before an owner approval exists, since that decision carries risk the job may never recover. Approved values then flow into the schedule of values on both sides, so the next pay application picks them up without retyping.

Retainage, backcharges and the subcontractor account

Retainage runs in both directions. The owner or general contractor holds it on your billings, and you hold it on your subcontractors. The terms rarely match exactly: a reduction at a stage of completion, release at substantial completion, or release only after closeout documents arrive. I record retainage terms per contract rather than as one company rate, and I separate retainage billed, retainage approved for release and retainage actually received or paid.

Backcharges need the same discipline. Cleanup, damage repair, schedule recovery or materials supplied on a subcontractor's behalf all generate cost that should be charged back. In practice the charge is discussed on site, never formally noticed and absorbed by the job. I specify a backcharge record with the originating event, the notice sent, the cost captured, the subcontractor's response and the deduction applied. The subcontractor account statement then shows contract value, approved changes, billed to date, retainage held, backcharges and net payable together, which is what both your team and the subcontractor need when an account is disputed. Joint check arrangements with a subcontractor's suppliers are recorded on the same account, so every payment stays traceable.

Claims records, systems and independent advice

When a dispute reaches mediation, arbitration or litigation, the commercial record becomes evidence. Daily reports, notices sent and received, change order history, pay application approvals and payment dates all matter, and they are rarely in one place. I do not give legal advice, but I can make sure the ERP and the systems around it keep a dated, attributable trail: who notified what, when a change was priced, what was approved and what was paid.

Many US contractors run QuickBooks or a construction accounting package for the books, a project management tool for RFIs and submittals, and spreadsheets for change logs and subcontractor ledgers. Part of my work is deciding which system owns which record and how they connect. For selection, I run neutral demos through vendor selection and expose the gaps through a gap analysis. For project cost, WIP and lien waiver topics, see my US construction ERP page; for the general commercial model, read ERP for contracting. Multi-state sales tax and multi-entity close are the subject of a separate US-wide ERP page, while the USA hub collects my market notes. All of this is delivered remotely.

Not sure where to start?

Tell me about your business and current systems. I’ll suggest the most sensible first step.

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Related

Related Services

  • ERP for Contracting
  • ERP for Construction
  • ERP Requirements Gathering
  • ERP Vendor Selection
  • ERP Gap Analysis
  • Microsoft Dynamics 365
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Other Markets

Contracting ERP Elsewhere

  • UK
  • UAE
  • Saudi Arabia
  • Qatar
  • Oman
  • Kuwait
  • Canada
  • Australia

Not sure which ERP you need?

Do not choose software first.

Share your business requirements with me and I will help you understand the right process, architecture and platform before implementation.

  • Independent ERP advice before you invest - I do not resell software
  • Work directly with Vikas - no account managers or junior handoffs
  • Business analysis before software implementation
  • One consultant who understands both your business and the technology
FAQ

Questions About Contracting ERP USA

It can apply the rule you define, such as holding a subcontractor payment until the linked owner receipt is recorded, with an approval route for exceptions. Whether a given clause is enforceable in your state is a question for your attorney. My part is ensuring the system holds the link and the clause type so the decision is applied consistently.

Separately from approved ones. I usually define potential, submitted, approved and rejected statuses on both the owner and subcontractor side, with reports that show approved revenue, pending exposure and unrecovered subcontractor change. Mixing them hides risk and overstates margin on the WIP schedule.

Both, but for many specialty contractors the upstream side hurts first: retainage held by the general contractor, change orders approved late and backcharges deducted from your pay application. I map how you respond to GC backcharges as well as how you raise your own, so disputes are documented either way.

Workshops run over video during the hours that suit your main office, with screen-shared process maps and sample documents such as a recent pay application and change log. Project managers who cannot join live get short recorded walkthroughs to comment on. Visiting a site or office is something we would arrange separately.

Still have questions? Let’s talk them through.

Every business is different. Share where you are today and what you want to fix, and I’ll tell you honestly whether and how I can help.

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Vikas Saroj seated at a meeting table with a laptop and notebook
Working Model Remote · Worldwide
Email Address hello@vikassaroj.com
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