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A wholesale trading and distribution company was running on a combination of spreadsheets and an aging desktop accounting package. Sales quotes and orders were prepared in spreadsheets, stock across warehouses was tracked in separate workbooks, and only invoices and payments reached the accounting system. Imports in foreign currencies and landed costs were calculated by hand.
The business had grown its product range and customer base, and the old setup was struggling. Stock figures disagreed between warehouses and the accounts, customer credit was hard to control, and management had no timely view of margins by product or customer.
I mapped the core trading flows with the sales, purchasing, warehouse and accounts teams: quotation to order to delivery to invoice to collection, and supplier quotation to purchase order to import receipt to payment. I documented pricing rules, discount approvals, credit control practices and how landed costs were allocated.
Requirements centered on accurate multi-warehouse stock, item and price list management, landed cost allocation on imports, multi-currency purchasing, customer credit limits, VAT-compliant invoicing and margin reporting. Because data quality in the existing spreadsheets was uneven, a thorough migration and cleanup plan was a requirement in its own right.
After comparing options on fit, flexibility and total cost of ownership, I recommended ERPNext. Its standard selling, buying, stock and accounting modules covered most trading requirements out of the box, including multi-warehouse inventory, price lists, landed cost vouchers, multi-currency transactions and credit limits. As an open-source platform, it also gave the company control over hosting and future extensions.
The solution focused on standard features first, with light customization for print formats, approval rules and a few management reports. The migration plan was treated as a project stream of its own, covering items, customers, suppliers, open orders, stock balances and opening ledger balances.
Sales, purchasing, warehouses and accounts now work from the same data. Stock by warehouse matches the books, imports carry their true landed cost, and price lists are maintained in one place. Credit control happens at order entry rather than after goods have left the warehouse.
Management can see margins by product, customer and salesperson without rebuilding spreadsheets, and the accounts team no longer re-enters transactions from other teams. Retiring the legacy accounting package and the scattered workbooks gave the company a cleaner, more controlled foundation to expand its product range and customer base.
Client details are withheld for confidentiality. This case study describes the approach and qualitative outcomes only.
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