About Vikas Saroj

Most ERP and CRM problems are not software problems. They come from processes that were never agreed, data that lives in spreadsheets, teams that work around the system instead of through it, and tools chosen before anyone wrote down what the business actually needed.

That is why every engagement starts with understanding the business: how you sell, buy, produce, deliver, invoice, collect and report. I map those processes, find where time and information are lost, and turn that into clear, prioritized requirements. Only then do we choose technology - and the right answer might be Zoho, Odoo, ERPNext, Microsoft Dynamics 365, a better use of the system you already own, or a simple automation.

Once the design is right, I stay close to implementation: configuration, data migration, integrations, automation, training and the first weeks after go-live, when adoption is won or lost. And because systems alone don’t create growth, I also help with the other side - SEO, paid campaigns and lead generation connected to your CRM.

Companies can hire me before they choose an ERP - to work out whether they need one at all, which modules matter, how processes should map, how to evaluate vendor proposals and how to write requirements a vendor can be held to. Your ERP should fit your business; your business should not have to fit the software.

I work remotely with businesses across the United States, United Kingdom, the GCC, Canada, Australia, Singapore and India - through online discovery workshops, requirement sessions, process workshops, vendor coordination, UAT and training.