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Why do Kuwaiti warehouse operators work with an independent ERP consultant?
Kuwaiti warehouses often serve several companies of one family group as well as outside clients, store chilled food for supermarkets and co-operatives, and sometimes hold cargo under customs control. An independent ERP consultant designs ownership, location and lot rules, recharges between group companies, and client billing in dinars to the fils, and works out with you which system should direct daily floor work, all delivered remotely.
Last reviewed by Vikas Saroj
Many Kuwaiti warehouses were built to serve a family group: one large facility holding the stock of several trading, retail and food companies that belong to the same owners. Over time, some started renting space to outside clients too. The result is a building where ownership, cost sharing and billing rules are rarely written down, even though the volumes are significant.
I work remotely with Kuwaiti group logistics arms, independent 3PL providers and distributors running their own facilities. I map who owns what on the floor, how space and labor are shared and charged, and how cold and controlled stock is handled. With that settled, I guide the software choice and keep watch over the delivery partner until the building runs on the new system.
Kuwaiti operators usually involve me when group companies question their warehouse charges, outside clients ask for better reporting, or stock accuracy has slipped.
Clear rules for which company owns each item and lot in a shared building, how transfers between group companies are recorded, and how one company's stock is protected from another's orders.
An agreed basis for charging group companies for space, handling and services, posted automatically on both sides each month, so each company's cost to serve reflects actual warehouse use.
Contract tariffs for outside clients converted into counting rules for storage, handling and services, priced in dinars to three decimals and traceable to the activity behind each line.
Chilled and frozen classes for products and bins, picking by earliest usable expiry, delivery appointment windows for supermarkets and co-operatives, and lot holds that block shipment after a temperature problem.
Requirements based on your own floor and contracts, scripted demos across Zoho, Odoo, ERPNext, Dynamics 365 or a WMS, and a scoring sheet the group's finance and operations heads approve.
Opening count by owner, label and scanner testing, a rehearsal of internal and external billing, and close involvement until the group has closed its first month on the new setup.
An ERP for warehousing should make these numbers available without a spreadsheet. I design the data model and reports around them from the start.
Who owns and uses the building
Rules agreed, options tested
Guided go-live to month-end
A typical Kuwaiti group warehouse might hold consumer goods for a trading company, spare parts for an automotive business, furniture for a retail arm and dry food for a distribution company. Staff, racking, forklifts and trucks are shared. Often the stock is recorded in each company's own accounting system, while the warehouse keeps its own spreadsheets or a separate stock tool. Nobody has a single view of the building.
The first design decision is ownership. Each item and lot must belong to a specific company, and the system must prevent one company's sales order from picking another company's stock, even when the product is identical. Where goods genuinely move between group companies, for example a distributor supplying the group's retail arm, that is an intercompany sale and transfer, recorded as such on both sides rather than as a quiet relocation.
Whether every company runs on one ERP or separate systems, the warehouse needs one location structure and one set of movement rules. I agree with group finance and the warehouse manager how locations are shared or dedicated, how cycle counts are assigned and who approves adjustments for each owner. The general warehousing ERP page describes the dock-to-dock process this structure supports, and the group-level trading setup is covered on the Kuwait trading ERP page.
When the warehouse belongs to the group, its costs are often allocated once a year by a rough percentage, or not at all. The trading company with fast-moving cartons and the retail arm with bulky items that sit for months pay the same share. That distorts each company's margin and removes any incentive to clear slow stock.
I help the group choose a recharge basis it can defend: space occupied, measured by pallet positions or area; handling activity, measured by receipts, picks and dispatches; and specific services such as assembly, labeling or deliveries. Then I define how the ERP measures each driver from recorded activity, not from estimates. Monthly recharges post automatically as intercompany invoices, with the matching cost in each company's books.
The same measurement framework supports decisions beyond billing. When a company asks for more space, the group can see its current use and cost. When the warehouse needs more labor, activity data shows which company's volume drove it. Kuwait's dinar is counted to three decimals, so I test that rates per pallet or per pick, multiplied across a month of activity, round consistently between the warehouse system and the general ledger. These choices are part of the group design I describe on the Kuwait ERP consultant page.
Once a group warehouse starts serving outside clients, it becomes a commercial 3PL with contracts, service levels and invoices that are checked closely. Tariffs typically combine storage per pallet, area or volume with handling per unit and charges for services such as relabeling, kitting or delivery. Clients also expect to see their stock and movements at any time, not only in a monthly statement.
I write each tariff as a counting rule linked to system events: occupancy snapshots for storage, scans at receiving and dispatch for handling, and completed jobs for services. Invoices then carry lines that can be traced back to dates, documents and quantities. A client portal or scheduled report showing stock by lot, expiry and status cuts down on emails and calls.
On tax, Kuwait has not introduced a general VAT according to the information I have, so warehouse invoices are currently simpler than in neighboring countries. Verify that with your advisor before design sign-off. I still give each tariff a tax code, because groups that store goods for clients elsewhere in the GCC, or that later face new rules, benefit from a setup that adapts through configuration. Outside clients' goods must also be clearly separated from group stock, physically or by ownership in the system.
Food importers and distributors in Kuwait supply supermarkets and the co-operative societies that serve residential areas, and much of that product needs chilled or frozen storage through extremely hot summers. Buyers often schedule deliveries in fixed windows and check remaining shelf life on arrival, so a pallet that leaves the warehouse with too little life left may simply come back.
The rules I specify start with temperature class on items and locations, with putaway refusing a mismatch. Batch and expiry are recorded on receipt, and picking proposes the earliest expiry that still meets each customer's minimum remaining life. Delivery appointments are planned by route, and staging time before loading is recorded so cold goods do not wait on an open dock. A quality hold, applied after any temperature issue, blocks the affected lots until someone with authority releases or rejects them.
Some Kuwaiti facilities also store cargo under customs control. The procedures are set by customs and confirmed by your clearing agent; what I add is a customs condition plus the entry document number on every lot, separate movement types for clearance or re-export, and reports that reconcile controlled stock to documents. For the forwarding side of these flows, see the Kuwait logistics ERP page.
Whether you need a separate WMS depends on the mix. A single-company warehouse with steady volumes and no cold or controlled stock can run well on ERP inventory with handheld scanners. A shared group facility with outside clients, cold rooms, expiry rules and tariff billing usually needs a WMS that feeds each company's ledger, or an ERP configured specifically for that complexity by an experienced implementer.
I test the options with Kuwaiti scenarios: two group companies holding the same product, an intercompany transfer between them, an outside client's month-end invoice with storage, handling and kitting, a chilled delivery to a co-operative with a minimum shelf-life rule, and a controlled lot released for local sale. Each candidate runs the same scripts, which later become user acceptance tests.
Go-live begins with a physical count by owner and location rather than an import of old balances. I deliver the work remotely, with online workshops for managers, short floor videos from shift supervisors and a shared decision log, and I coordinate implementation with the partner you select. The Kuwait overview explains how engagements are structured.
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Agree a basis the group can defend, usually space occupied plus handling activity and specific services, and measure each from system data. The ERP then posts monthly intercompany invoices automatically, with matching costs in each company's books. That makes each company's margin more accurate and gives slow-moving stock a visible cost.
Yes, provided ownership is recorded on each lot and the system prevents one company's orders from picking the other's stock. Genuine transfers between them are recorded as intercompany sales and transfers on both sides, not as simple location moves, so each company's stock and margin stay correct.
Record batch and expiry on receipt, store each customer's minimum remaining shelf life, and let picking propose only lots that meet it, earliest expiry first. Combine that with timed staging before loading and a quality hold after any temperature issue, and rejections become much easier to prevent and explain.
Not as a rule. I work remotely: supervisors film receiving, picking and loading, managers join online workshops, and decisions are kept in a shared log. For a milestone such as the opening count, a visit can be considered by arrangement if it clearly improves the outcome.
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