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Why would an Irish company hire an ERP business analyst?
An ERP business analyst turns the way an Irish company actually trades into numbered requirements that vendors must answer and testers can prove. In Ireland that covers VAT codes agreed with your tax advisor, EU sales listings, Relevant Contracts Tax where it applies, goods moving to Northern Ireland and Great Britain, and the split between Irish statutory books and group reporting. I work remotely and hand over documents you own.
Last reviewed by Vikas Saroj
Irish ERP projects tend to stall at the same point: everyone agrees the current tools are no longer enough, yet nobody has written down what the new system must actually do. I work remotely with businesses in Ireland as an ERP business analyst, collecting that knowledge from finance, operations and group stakeholders and turning it into requirements precise enough to test.
The output is a set of documents rather than opinions: swimlane process maps, a numbered BRD, a fit-gap matrix per shortlisted platform and scenarios for demos and acceptance testing. Everything is written in English, belongs to you and can be handed to whichever implementer you appoint.
Each deliverable is written so an Irish finance lead, a group controller and an implementer read it the same way.
Structured interviews with Irish process owners and the group functions they answer to, so local practice and head office expectations are both captured before anyone starts drafting requirements.
Swimlane maps from quote to cash, purchase to pay and record to report, marking where spreadsheets, rekeying and email approvals hold the Irish entity back today.
A catalog of the VAT treatments your advisor confirms you use, with the invoice wording, return figures and listing data each one must drive, written as testable statements.
A numbered BRD with priorities, owners and acceptance criteria, separating Irish statutory needs, group reporting needs and operational needs so vendors respond to each one clearly.
For every shortlisted platform, a line-by-line view of what is standard, what needs configuration, what needs an extension and what would be custom work, with the risk of each noted.
Scenario scripts built from real Irish transactions, used first to test vendors during demos and later to test the configured system before your team signs it off.
Business first, technology second. You can hire me for one step - a BRD, a gap analysis, a vendor shortlist - or for the whole journey.
Hear every side of the process
Turn practice into requirements
Hold the shortlist to account
Irish companies file VAT returns with Revenue online and, when they sell goods or services to businesses elsewhere in the EU, generally report those sales in a separate listing as well. An ERP only produces correct returns and listings if each transaction carries the right tax code from the moment it is entered, so I treat tax as a requirements topic rather than a configuration detail left for later.
Working from the treatments your tax advisor has confirmed, I write one requirement per scenario: domestic sales at each rate you charge, zero-rated and exempt supplies, sales of goods and services to EU businesses, imports, and purchases where you self-account. Each requirement states what the invoice must show, which return or listing it feeds and how a tester will check it. I never decide a treatment myself; that remains your advisor's call.
The same discipline applies to electronic invoicing. Irish public bodies already accept structured electronic invoices, and EU policy points toward more structured invoicing and digital reporting for trade between businesses. I record the ability to issue and receive structured invoices as a requirement with a priority you choose, so the platform decision does not overlook it. My ERP requirements gathering page explains the method in more detail.
Irish contractors in construction, and in the few other sectors covered by Relevant Contracts Tax, carry obligations a generic ERP template will not cover. A principal contractor typically notifies Revenue about relevant contracts and payments to subcontractors and then applies the deduction Revenue authorizes. Your tax advisor determines whether RCT covers your contracts and how. I then make sure the system and the process around it support whatever they confirm.
In the BRD that becomes a set of specific statements: subcontractor records hold the data the RCT process needs, a payment run cannot release money to a subcontractor before the notification step has happened, deductions post to the correct accounts, and a report reconciles what was paid, deducted and notified. Where the ERP will not handle the Revenue interaction directly, I document the hand-off to whichever RCT tool or service you use.
Project-based businesses also need job costing that finance trusts: budgets, commitments, labor and subcontract costs by project, and valuations or stage billing that follow the contract. I map that flow with the quantity surveyors and the finance team in the same session, because their versions of a project rarely match. The ERP process mapping service describes how those workshops run.
Trade across the island and the Irish Sea raises requirements that are easy to miss in a vendor demo. Goods moving between Ireland and Great Britain involve customs formalities, Northern Ireland follows its own post-Brexit arrangements for goods, and services are treated differently again. Your customs broker and tax advisor set the rules; I make sure each scenario becomes a written requirement with test data attached.
Typical items in an Irish BRD include customer and supplier records holding the identifiers your advisor says each scenario needs, sales orders carrying commodity codes, country of origin and Incoterms where customs data is required, landed cost allocation for imports from Great Britain, and price lists maintained separately in euro and sterling. I also record how customs declarations are prepared today, whether by a broker, a freight forwarder or in-house, and what data the ERP must pass to them.
Each item is scored against every shortlisted platform in the fit-gap matrix, because the answers can differ: one system may cover landed cost as standard while another needs an extension or a specialist add-on. Seeing those differences in one table makes the decision clearer than any brochure. The Odoo and Dynamics 365 pages for Ireland cover platform-specific checks.
In an Irish subsidiary, the people who know the process and the people who approve the budget often sit in different countries. A requirements exercise that only talks to the local finance team misses the parent's consolidation calendar and IT standards; one driven only by head office misses how invoices, stock and collections really work in Ireland. I plan interviews for both groups from the start.
Local sessions cover the day-to-day: who raises orders, how credit is checked, how goods are received, how the month-end checklist runs and which reports the Irish directors rely on. Group sessions cover the mapping between charts of accounts, intercompany charging, reporting deadlines, security rules and any platform standards the parent already holds. Conflicts between the two views go into a decision log with a named owner, rather than being quietly settled in wording nobody re-reads.
Every session runs remotely in English and is booked into the Irish morning, while my afternoon in India leaves room for live work. Draft maps and requirement sections are shared between sessions so reviewers can comment in writing. If you have not yet decided how much outside help you need, the freelance ERP consultant page for Ireland sets out the engagement options, and the Ireland ERP consultant page covers the wider project.
Tell me about your business and current systems. I’ll suggest the most sensible first step.
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Share your business requirements with me and I will help you understand the right process, architecture and platform before implementation.
A set of documents you own: current and future process maps, a requirements document with prioritized items and acceptance criteria, a fit-gap matrix for each shortlisted platform, and demo and test scripts. For Irish companies these cover VAT code requirements, EU listings, cross-border goods and, where relevant, Relevant Contracts Tax and group reporting.
No. Tax treatment is outside my role. The person who advises you on tax settles how VAT and Relevant Contracts Tax work for your contracts. I convert that guidance into requirements and test cases, and I raise questions for them whenever a transaction does not fit the rules we have recorded.
Yes, and for a subsidiary it should. I interview group finance and IT alongside the Irish team, record where their needs differ and keep a decision log so conflicts are resolved by someone with authority. The BRD then shows clearly which requirements are local and which come from the group.
No. Requirements are most useful before a platform is chosen, because they become the basis for vendor demos and scoring. If you already favor a system, the same work turns into a fit-gap check that shows where configuration, extensions or process change will be needed before you commit.
Every business is different. Share where you are today and what you want to fix, and I’ll tell you honestly whether and how I can help.
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Book a consultation to talk through your processes, systems and goals. I’ll reply with practical next steps - no obligation.